Personal data processing policy

This Personal Data Processing Policy is drawn up in accordance with the requirements of Federal Law No. 152-FZ of 27.07.2006 "On Personal Data" and defines the procedure for processing personal data and measures to ensure the security of personal data by the Site Administration. Heihe Zhenmei Dental (hereinafter — Operator).

The Operator's most important goal and condition for carrying out its activities is to observe the rights and freedoms of individuals and citizens when processing their personal data, including protecting the rights to privacy, personal and family secrets.

1. Basic concepts used in the Policy

1.1. Personal data — any information relating directly or indirectly to an identified or identifiable natural person (data subject) — a user of this site.

1.2. Personal data processing — any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data.

1.3. User — any website visitor.

2. Purposes of personal data processing

We process your data for the following purposes:

  • Providing consultations on dental clinic services.
  • Appointment scheduling with a doctor and coordination of travel for treatment.
  • Preparation of a preliminary estimated treatment plan.
  • Establishing feedback (phone call, messenger messages, email).
  • Collection of statistical data and website performance analytics (via cookies).

3. Volume of processed personal data

The Operator may process the following personal data of the User:

  • Last name, first name, patronymic (if applicable).
  • Phone number.
  • Email address (if provided).
  • Information about services of interest and User's text comments.
  • Anonymized visitor data (including cookies, IP addresses, browser and location data) using internet statistics services.

4. Procedure and conditions for personal data processing

4.1. The processing of personal data is carried out with the User's consent to the processing of their personal data.

4.2. The security of personal data processed by the Operator is ensured by implementing legal, organizational, and technical measures necessary to fully comply with the requirements of current legislation in the field of personal data protection.

4.3. Databases containing personal data of citizens of the Russian Federation are located on the territory of the Russian Federation in accordance with Part 5, Art. 18 of Federal Law-152.

4.4. Personal data will never, under any circumstances, be transferred to third parties, except in cases related to the execution of current legislation.

5. Terms of processing and destruction of personal data

5.1. Personal data processing is carried out until the processing goals are achieved. The User may at any time withdraw their consent to personal data processing by sending a notification to the Operator using the official clinic contacts specified on the website.

5.2. Upon receiving a notification of consent withdrawal, the Operator ceases processing personal data and destroys it within a period not exceeding 30 days.

6. Final Provisions

6.1. The user can obtain any clarifications on questions of interest regarding the processing of their personal data by contacting the Operator using the contacts on the website.

6.2. This document reflects any changes to the Operator's personal data processing policy. The policy is valid indefinitely until replaced by a new version.